1. Data Controller
Olvéra Limited
Flat 2304, 23/F, Ho King Comm Centre
2–16 Fa Yuen Street, Mong Kok
Hong Kong
Email: info@olvera.de
Telephone: +1 914 303 8260
2. General Information
We process personal data to operate the online shop, fulfill contracts, communicate with customers, and comply with legal obligations.
Processing is carried out on the basis of the relevant legal grounds under the General Data Protection Regulation (GDPR).
3. Website Visits
When you access our website, IP addresses, access times, device and browser information, and technical log data may be processed.
This data is used to provide the website and ensure its secure and reliable operation.
4. Orders
In connection with orders, we process the following data in particular:
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Name
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Billing and delivery address
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Contact details
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Ordered products
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Payment and transaction information
The legal bases for processing include Art. 6(1)(b) and (c) of the GDPR.
5. Shopify
Our online shop is operated through Shopify.
Shopify processes the data required to operate the shop and process orders in accordance with the applicable contractual agreements and privacy provisions.
6. Payment Service Providers
The data required for the respective payment is transmitted to the payment service providers actually integrated into the checkout.
The payment service providers used depend on the payment methods available at checkout.
7. Fulfillment and Shipping
To process your order, the required order and delivery data are transmitted to our fulfillment service provider Packsy24 in Germany and to the shipping service provider DHL.
Processing is carried out on the basis of Art. 6(1)(b) of the GDPR in particular.
8. Contact
When you contact us, we process the data you provide to handle your request.
Processing is carried out on the basis of Art. 6(1)(b) or (f) of the GDPR in particular.
9. Customer Account
If we offer the creation of a customer account, we process the data required to provide and manage this customer account.
10. Newsletter
Newsletters are sent if valid consent or another appropriate legal basis exists.
Granted consent can be revoked at any time with future effect.
11. Cookies
Technically necessary technologies are used to enable the proper operation of our online shop.
Technologies requiring consent are only used after the necessary consent has been granted.
12. Analytics and Advertising
Analytics or advertising services are described in this privacy policy once they have actually been activated and are used in accordance with legal requirements.
13. International Data Transfers
Since our company is based in Hong Kong and uses international service providers, personal data may be processed outside the European Union or the European Economic Area.
The applicable data protection requirements and necessary safeguards must be observed.
14. Retention Period
Personal data is stored only as long as necessary for the respective processing purposes or as required by legal retention obligations.
15. Rights of Data Subjects
To the extent that the GDPR applies, data subjects have the following rights in particular:
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Right of access
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Right to rectification
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Right to erasure
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Right to restriction of processing
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Right to data portability
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Right to object
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Right to withdraw consent
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Right to lodge a complaint with a data protection supervisory authority
Inquiries can be sent to info@olvera.de.
16. Security and Updates
We implement appropriate technical and organizational measures to protect personal data.
This privacy notice is updated if the nature or scope of our data processing changes.